Payments for e.g. fees incurred during repersonalization, we process via the payment service provider Mollie.
You can choose between the following payment methods:
- Credit and debit card
- Apple Pay
- Paypal
- Klarna Sofortüberweisung
- Giropay
- Prepayment / SEPA bank transfer
- Bancontact (Belgium)
- iDeal (Holland)
Please note the following for SEPA transfers:
Please pay all fees with the given order number individually and do not combine them. You can also find the order number under orders.
If you have an error with the order number and Mollie cannot automatically assign it, then the money will be transferred automatically back to you.
If you transfer too little, too much or more than once for an order, the money will be automatically refunded to you and no assignment, even double, will be made to your order. Payments in advance must be transferred no later than six days after the order.
Note: We have no influence on these processes, as they are highly automated. Unfortunately, we cannot intervene there.